Guidance: Childcare service: service availability and issues.

HMRC03/09/2026

HMRC provides a dedicated webpage to report current service availability and any technical issues affecting the Tax-Free Childcare service. This information is relevant to parents and childcare providers who use the online portal. You should check this page if you are experiencing difficulties accessing the service or wish to confirm if there are any ongoing system outages.

Source: https://www.gov.uk/government/publications/tax-free-childcare-service-service-availability-and-issues. Summarised automatically from the official source — general information, not advice.